FAUZAN, K. R.; NURDIANTO, I. B.; MUHAMMAD, Y.; SANTOSA, M. W.; PRAKOSO, O. G.; WIJANARKO, A.; TARWOTO. Analysis of the Implementation of ITIL V3 Domain Service Operation in Enhancing the Quality of Information Technology Services. International Journal for Applied Information Management, [S. l.], v. 3, n. 4, p. 177–183, 2023. DOI: 10.47738/ijaim.v3i4.67. Disponível em: https://ijaim.net/journal/index.php/ijaim/article/view/67. Acesso em: 7 jul. 2025.